Question 1: How to buy directly online?
Answer: Click the title of this product or Please visit our Alibaba shop.
Question 2: What is the minimum order quantity?
Answer: Low MOQ, can provide 1 sample for inspection.
Question 3: Is OEM available?
Answer: Yes, we accept OEM or ODM orders.
Question 4: Can I order samples?
Answer: Yes, we welcome sample orders to test and check the quality. Mixed samples are acceptable.
Question 5: What about the lead time?
Answer: Samples take 3-5 days regularly, mass production time needs 1-2 weeks for order quantity more than 1000pcs.
Question 6: How do you deliver the goods and how long will it take to arrive?
Answer: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-7 days to arrive. Air and sea transportation are also optional.
Question 7: How to proceed an order?
Answer: First let us know your requirements or applications.
Secondly, we quote according to your request or our suggestion.
Third, the customer confirms the sample and deposits it into the formal order.
Fourth, we arrange production.
Question 8: Can I print my logo on LED light products?
Answer: Yes. Please inform us formally before our production, and first confirm the design according to our samples.
Question 9: Do you provide warranty for the product?
Answer: Yes, we provide a 2-year warranty for our products.
Question 10: How to deal with the product defects?
Answer: First of all, our products are produced under a strict quality control system, and the defective rate will be less than 0.2%.
Secondly, during the warranty period, we will send new lights in small quantities in new orders. For defective bulk products, we will repair them and resend them to you, or we can discuss solutions including recalls based on the actual situation.
