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Frequently Asked Questions (FAQ)
Welcome to Maso Lighting's FAQ page. Here you'll find answers to common questions about our products, services, ordering process, and more. If you can't find the answer you're looking for, please contact us at info@masolighting.com or call +86 13702469807.
Frequently Asked Questions
About Maso LightingProducts & Design Ordering & PurchasingSamples & TestingPricing & PaymentShipping & DeliveryQuality & WarrantyInstallation & TechnicalCustomization & OEM or ODMBusiness & LogisticsFor Specific Customer TypesAdditional Information
Q: Who is Maso Lighting?
A: Maso Lighting (Zhongshan Maso Lighting Co., Ltd) is a professional assembly supplier based in Guzhen Town, Zhongshan, Guangdong, China - the lighting capital of China. Mainly focus on home decor lighting fixtures, we supply pendant lamps, wall lamps, table lamps and floor lamps. Designed in vintage, modern, industrial or rustic style, our products are suitable for most home applications. With more than 10+ years of experience in the lighting industry, we serve customers worldwide with factory-direct pricing and exceptional quality.
Q: Where is your factory located?
A:
Our factory is located at No. 11, West Third Road, Huachang Road, Guzhen Town, Zhongshan City, Guangdong Province, China.
showroom is located at No. 5, Fengerwei South Road, Guyi Village, Guzhen Town, Zhongshan City, Guangdong Province, China.
Guzhen is known as China's "Lighting Capital" and is home to thousands of lighting manufacturers and suppliers.
Q: What makes Maso Lighting different from other manufacturers?
A: We stand out through:
• Factory-direct pricing - No middlemen, competitive wholesale prices
• Various designs - We supply various home lighting fixture in various designs to meet customers' needs.
• Quality craftsmanship - Rigorous quality control with 0.2% defect rate
• Flexible MOQ - Accept orders starting from 1 piece for sampling
• Full customization - Professional OEM/ODM services available
• Fast delivery - Efficient production and logistics
• 2-year warranty - Comprehensive after-sales support
Q: What certifications does Maso Lighting have?
A: Our products are certified with international standards including CE, RoHS, UL and SAA certifications.
We can provide certification documentation upon request and can arrange additional certifications based on customer requirements for specific markets.
Q: Can I visit your factory?
A: Absolutely! We welcome factory visits by appointment. Please contact us at least 3 days in advance to schedule your visit. We can arrange a pickup from The Westin Zhongshan Guzhen (approximately 0.5 hours drive to our factory).
Q: Who is Maso Lighting's founder and boss?
A: Joseph Ding (https://www.facebook.com/Josephdt2013/)founded Maso Lighting in 2013 and serves as one of the company's leaders. With his vision and dedication to quality craftsmanship, he has built Maso Lighting into a trusted manufacturer serving customers worldwide.
Q: Why do you name it "Maso"?
A: When Joseph Ding and his partners founded the company in 2013, they were inspired by the elegance and timeless beauty of French actress Sophie Marceau. The name "Maso" phonetically echoes her name while being short, memorable, and easy for international customers to pronounce.
Beyond this inspiration, the name carries deeper meaning: it sounds like "Muscle," symbolizing our strength and unwavering commitment to quality craftsmanship, and also resembles "Massive," reflecting our extensive collection of diverse lighting styles designed to meet every customer's unique needs.
This combination perfectly captures our brand philosophy: creating beautiful, high-quality lighting products with endless variety.
Q: Do you manufacture your own components?
A: Yes! We have our own in-house metal processing production line for manufacturing hardware components, particularly for our crystal chandelier and contemporary lighting collections. This allows us to offer:
• Better quality control over every component
• More competitive factory-direct pricing
• Faster lead times for custom orders
• Flexible customization options for finishes and designs
For other materials (wood, glass, bamboo, resin), we work with carefully selected strategic partners to ensure consistent quality.
Q: What makes your crystal chandeliers competitively priced?
A: Our crystal chandeliers offer exceptional value because we manufacture the metal hardware components in-house. By eliminating third-party suppliers for these critical parts, we can offer factory-direct pricing without compromising on quality. Every metal component is crafted and inspected to our exacting standards.
Still Have Questions?
Can't find the answer you're looking for?
We're here to help! Contact us:
Email: info@masolighting.com
Phone/WhatsApp: +86 13702469807
Address: No. 5, Fengerwei South Road, Guyi Village, Guzhen Town, Zhongshan City, Guangdong, China
Our team typically responds within 12-24 hours to all inquiries.
Last Updated: February 2026
Maso Lighting reserves the right to modify these policies and information as needed. Please contact us for the most current information.
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