Classic bamboo lantern shade design indoor pendant lamp
Classic bamboo lantern shade design indoor pendant lamp.
The bamboo pendant lamp is made of natural bamboo material. Classic lantern design. E27 socket is flexible for replacing the bulb. The bamboo lamp is suitable for indoor lighting place such as restaurant, dinning room, etc.
Place of Origin:China
Brand Name:MASO
Model Number:MDH0023
Material:bamboo
Type:Southasia
Light Source:Energy Saving
Number of Lights:1
Lamp Luminous Flux(lm):1200-4800
Working Lifetime(Hour):50000
Beam Angle(°):270
Input Voltage(V):110-300
CRI (Ra>):80
Support Dimmer:No
Application:Residential, sitting room, bedroom, dining room, bar, channel, study, balcony
Warranty(Year):2-Year
Color:bamboo
Certification:CE\Rohs
Voltage:110-240V
Packing:Foam + Carton
Bulb:Excluded
Lampholder:E27
Delivery time:1-20days Depend
Ordering & Purchasing
Q: How to place an order?
A: You can contact us to place an order through the following methods:
• Email: info@masolighting.com
• Phone/WhatsApp: +8613702469807
• Fill out the inquiry form on our website
• Visit our Contact Us page for more informationQ: What is the minimum order quantity (MOQ)?
A: We support small batch procurement with a minimum order quantity of 1 piece, which is convenient for customers to conduct sample testing and quality verification. Bulk orders enjoy more favorable pricing.Q: Do you provide OEM/ODM customization services?
A: Yes, we provide professional OEM and ODM services. We can customize products according to customer requirements, including appearance design, function adjustment, packaging customization, etc.Samples & Testing
Q: Can I request samples?
A: Absolutely. We welcome customers to request samples for quality testing and support mixed sample orders. Sample fees and shipping costs are borne by the customer and can be deducted from bulk orders.Q: How long does sample production take?
A:
• Existing samples: Shipped within 3-5 working days
• Custom samples: 7-10 working days
• Mass production: Usually takes 1-2 weeks depending on order quantity (1000+ pieces)Logistics & Delivery
Q: What shipping methods do you support? How long is the delivery time?
A: We provide multiple logistics options:
• Express services: DHL, UPS, FedEx, TNT, etc., usually 3-7 working days
• Sea/Air freight: Suitable for large orders, time varies by destination
• Domestic logistics: SF Express, Deppon, etc., 1-3 working daysQ: How is shipping cost calculated?
A: Shipping costs are calculated based on cargo weight, volume, destination, and chosen logistics method. We will provide detailed shipping estimates in our quotation.Order Process
Q: What is the ordering process?
A: Our standard order process:
1. Requirements Communication - Understanding your specific needs and technical requirements
2. Quotation Confirmation - Providing detailed quotation including product specifications and delivery time
3. Sample Confirmation - Customer confirms sample quality and specifications
4. Contract Signing - Signing formal purchase contract
5. Production Arrangement - Arranging production with regular progress updates
6. Quality Control & Shipping - Quality inspection completed before shipping arrangementCustomization Services
Q: Can you customize product logos?
A: Yes. We support various logo customization methods:
• Screen printing, laser engraving, labeling and other processes
• Please provide logo design files before production
• We will provide logo effect samples for confirmationQuality Assurance
Q: How do you ensure product quality?
A: We have established a comprehensive quality control system:
• Strict quality inspection: Comprehensive quality testing before each batch leaves the factory
• Quality standards: Product defect rate controlled within 0.2%
• Quality traceability: Complete production quality records establishedQ: Do you provide after-sales warranty service?
A: Yes, we provide a 2-year quality warranty for all products.Q: How do you handle product quality issues?
A: Our quality assurance policy:
• Prevention first: Strict production quality control to eliminate problems at the source
• Quick response: For quality issues during warranty period, we provide free solutions
• Batch issues: For batch quality problems, we provide return/exchange service or negotiated solutions
• Continuous improvement: Quality feedback mechanism established for continuous product quality optimizationTechnical Support
Q: Do you provide technical support?
A: We have a professional technical team providing:
• Product technical consultation and application guidance
• Installation instructions and training
• Technical problem solving and troubleshooting
• Product upgrade and improvement suggestionsPayment Methods
Q: What payment methods do you accept?
A: We accept multiple payment methods:
• Bank transfer (T/T)
• Letter of Credit (L/C)
• PayPal (for small orders)
• Cash payment (for offline customers)
