Frequently Asked Questions (FAQ) - Maso Lighting
Welcome to Maso Lighting's FAQ page. Here you'll find answers to common questions about our products, services, ordering process, and more. If you can't find the answer you're looking for, please contact us at info@masolighting.com or call +86 13702469807.
About Maso Lighting
Q: Who is Maso Lighting?
A: Maso Lighting (Zhongshan Maso Lighting Co., Ltd) is a professional assembly supplier based in Guzhen Town, Zhongshan, Guangdong, China - the lighting capital of China. Mainly focus on home decor lighting fixtures, we supply pendant lamps, wall lamps, table lamps and floor lamps. Designed in vintage, modern, industrial or rustic style, our products are suitable for most home applications. With more than 10+ years of experience in the lighting industry, we serve customers worldwide with factory-direct pricing and exceptional quality.
Q: Where is your factory located?
A: Our factory is located at No. 11, West Third Road, Huachang Road, Guzhen Town, Zhongshan City and showroom is located at Store 2-3, No. 5, Fengerwei South Road, Guyi Village, Guzhen Town, Zhongshan City, Guangdong Province, China. Guzhen is known as China's "Lighting Capital" and is home to thousands of lighting manufacturers and suppliers.
Q: What makes Maso Lighting different from other manufacturers?
A: We stand out through:
• Factory-direct pricing - No middlemen, competitive wholesale prices
• Various designs - We supply various home lighting fixture in various designs to meet customers' needs.
• Quality craftsmanship - Rigorous quality control with 0.2% defect rate
• Flexible MOQ - Accept orders starting from 1 piece for sampling
• Full customization - Professional OEM/ODM services available
• Fast delivery - Efficient production and logistics
• 2-year warranty - Comprehensive after-sales support
Q: What certifications does Maso Lighting have?
A: Our products are certified with international standards including CE, RoHS, and UL(Only electrical parts) certifications. We can provide certification documentation upon request and can arrange additional certifications based on customer requirements for specific markets.
Q: Can I visit your factory?
A: Absolutely! We welcome factory visits by appointment. Please contact us at least 3 days in advance to schedule your visit. We can arrange a pickup from The Westin Zhongshan Guzhen (approximately 0.5 hours drive to our factory).
Products & Design
Q: What types of lighting products do you manufacture?
A: We specialize in several distinctive lighting collections:
• Contemporary Luxe Lighting Collection - Minimalist and modern designer fixtures
• Leather Strap Lighting Collection - Our signature modern chandeliers and pendants featuring genuine leather straps
• Wabi-sabi Lamp Series - Perfect for creating serene, contemplative spaces with an artisanal touch.
• Rustic Wood Light Collection - Vintage wooden chandeliers, pendants and wall sconces.
• Industrial Pipe Light Fixtures - Rustic and industrial-style lighting
• Bamboo Rattan Light Collection - Natural and eco-friendly designs
• Sculptural Glass Lighting Collection - Artistic glass pendant lights
Q: Do all your products come with LED bulbs?
A: Most of our fixtures do not include bulbs unless specifically stated in the product description. This allows customers to choose their preferred bulb type, color temperature, and wattage. We recommend LED bulbs for energy efficiency and long lifespan. Each product listing specifies the bulb type required (E12, E14, E26, E27, etc.).
Q: Are your products dimmable?
A: Dimming capability depends on the specific fixture and the bulbs you choose to install. Most of our fixtures are compatible with dimmable LED bulbs when used with an appropriate dimmer switch. Please check individual product specifications or contact us for confirmation on specific models.
Q: What is your design process?
A: Our design team creates original lighting fixtures inspired by contemporary trends while maintaining timeless appeal. We:
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Research current design trends and customer preferences
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Create initial design concepts and prototypes
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Test functionality, safety, and aesthetics
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Refine designs based on testing results
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Launch new collections seasonally
Q: How often do you release new designs?
A: We release new lighting collections seasonally, typically 2-4 times per year. We also continuously update our existing product lines with new finishes, sizes, and variations. Follow our social media or subscribe to our newsletter to stay updated on new releases.
Ordering & Purchasing
Q: How do I place an order?
A: You can place an order through the following methods:
• Email: info@masolighting.com - Send your product requirements and we'll provide a quotation
• Phone/WhatsApp: +86 13702469807 - Direct contact with our sales team
• Website Inquiry Form - Fill out the form on our Contact Us page
• Online Chat - Use the chat feature on our website during business hours
For international customers, email is recommended as it allows us to provide detailed quotations with product specifications, pricing, and shipping information.
Q: What is the minimum order quantity (MOQ)?
A: We support flexible order quantities:
• Sample orders: MOQ of 1 piece - Perfect for testing quality and design before bulk ordering
• Small batch orders: 10-50 pieces - Suitable for boutique stores and interior designers
• Wholesale orders: 100+ pieces - Enjoy volume discounts
• Large projects: 1000+ pieces - Best pricing and customization options
Sample fees and shipping costs can be deducted from your first bulk order.
Q: Do you have a product catalog?
A: Yes! You can download it from:
https://www.masolighting.com/post/maso-lighting-catalogues-download-page
The catalog includes our popular product range with models. Please email info@masolighting.com with "Request New Catalog" in the subject line, and we'll send it to you within 24 hours.
Q: Can I order products not shown on your website?
A: Yes! Our website showcases our main product collections, but we have many more designs available. If you have a specific lighting style or requirement in mind, contact us with details or reference images, and we can check if we have similar products or create a custom design for you.
Q: Do you provide OEM/ODM customization services?
A: Yes, we provide comprehensive OEM and ODM services:
OEM (Original Equipment Manufacturing):
• Manufacture products based on your design specifications
• Apply your brand name and logo
• Custom packaging design
• Meet your specific technical requirements
ODM (Original Design Manufacturing):
• Modify our existing designs to meet your needs
• Create entirely new designs based on your concept
• Provide design consultation and technical support
• Develop exclusive designs for your brand
Customization options include: materials, dimensions, finishes, colors, electrical specifications, packaging, and branding.
Q: What information do I need to provide for a quotation?
A: To provide an accurate quotation, please include:
• Product model number or description
• Quantity required
• Delivery destination (country and city)
• Preferred shipping method (if any)
• Any customization requirements
• Your timeline/deadline
The more details you provide, the faster and more accurate our quotation will be.
Samples & Testing
Q: Can I request samples before placing a bulk order?
A: Absolutely! We strongly encourage customers to request samples for quality verification and design approval. We welcome sample orders and support mixed sample orders (multiple different products in one order).
Sample Benefits:
• Test product quality firsthand
• Verify design and dimensions
• Check material and finish quality
• Assess packaging quality
• Make informed purchasing decisions
Q: How much do samples cost?
A: Sample pricing varies by product but is typically:
• Sample price: Regular wholesale price (no additional sampling fee for most items)
• Shipping cost: Calculated based on weight and destination
• Refund policy: Sample fees can be deducted from your first bulk order (minimum order value applies)
Contact us for specific sample pricing for the products you're interested in.
Q: How long does sample production and delivery take?
A: Sample timeline:
Stock Samples (In-stock items):
• Processing: 1-2 working days
• Shipping: 3-7 working days (express) / varies for sea/air freight
• Total: Approximately 5-9 working days
Custom Samples (Modified or new designs):
• Production: 7-10 working days
• Shipping: 3-7 working days (express)
• Total: Approximately 10-17 working days
Mass Production (After sample approval):
• 100-500 pieces: 1-2 weeks
• 500-1000 pieces: 2-3 weeks
• 1000+ pieces: 3-4 weeks Timeline may vary based on product complexity and order quantity
Q: Can I order mixed samples?
A: Yes! We support mixed sample orders. You can order different products in the same shipment to compare designs, test various styles, or create a product selection for your customers. This is especially popular with interior designers and retailers who want to showcase a range of options.
Q: What is your sample approval process?
A: Our standard sample approval process:
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Sample Request - Customer specifies which products they want to sample
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Quotation - We provide sample pricing and shipping estimate
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Payment - Customer pays for samples and shipping
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Production - We prepare samples (1-10 days depending on type)
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Quality Check - Samples undergo quality inspection before shipping
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Shipping - Samples shipped via chosen method with tracking
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Feedback - Customer reviews samples and provides feedback
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Revision (if needed) - We can modify designs based on feedback
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Bulk Order - Once approved, proceed with mass production order
Pricing & Payment
Q: How is pricing calculated?
A: Our pricing considers multiple factors:
• Product complexity - Design intricacy, materials used
• Order quantity - Larger orders receive volume discounts
• Customization level - Standard vs. custom specifications
• Materials - Type and grade of materials used
• Finish - Paint, plating, or special treatments
• Packaging - Standard vs. custom packaging
• Shipping - Destination and method
We provide transparent, itemized quotations for all orders.
Q: What payment methods do you accept?
A: We accept various payment methods:
International Customers:
• Bank Transfer (T/T) - Most common for large orders
• PayPal - Available for small to medium orders (fees apply)
• Western Union - For urgent payments
Domestic Customers (China):
• Bank transfer
• WeChat Pay
• Alipay
Q: What are your payment terms?
A: Standard payment terms:
Sample Orders:
• 100% payment before production
Bulk Orders:
• 30% deposit + 70% balance before shipment
• OR 50% deposit + 50% balance before shipment
Q: Do you charge for quotations?
A: No! All quotations are completely free. We provide:
• Detailed product specifications
• Accurate pricing breakdown
• Shipping cost estimates
• Lead time estimates
• Payment terms
• Validity period (typically 30 days)
Shipping & Delivery
Q: What shipping methods do you offer?
A: We offer multiple shipping options:
Express Shipping (3-7 days):
• DHL, FedEx, UPS, TNT
• Best for: Samples, urgent orders, small quantities
• Door-to-door service
• Full tracking available
Air Freight (5-10 days):
• Commercial airlines
• Best for: Medium-sized orders (50-200kg)
• Airport-to-airport or door-to-door options
• Cost-effective for moderate urgency
Sea Freight (20-45 days):
• FCL (Full Container Load) or LCL (Less than Container Load)
• Best for: Large orders, bulk shipments
• Most economical for heavy/large shipments
• Port-to-port or door-to-door options
Rail Freight (15-25 days): (For Europe)
• Growing option for EU customers
• More economical than air, faster than sea
• Good for medium to large orders
Q: How are shipping costs calculated?
A: Shipping cost depends on:
• Weight and volume - Heavier/larger = more expensive
• Destination - Distance from China
• Shipping method - Express most expensive, sea freight cheapest
• Urgency - Rush shipments cost more
• Incoterms - FOB, CIF, DDP, etc.
We provide accurate shipping quotes with every quotation.
Q: What are your shipping terms (Incoterms)?
A: We support various Incoterms:
EXW (Ex Works):
• Customer arranges all shipping
• Most economical if you have freight forwarder
FOB (Free on Board):
• We deliver to China port
• Customer pays international shipping
• Most common for sea freight
Q: Do you provide tracking information?
A: Yes! For all shipments:
• Express: Tracking number provided immediately
• Air/Sea: Bill of lading or airway bill number provided
• Regular updates on shipment status
• Estimated delivery date
• Notification before arrival
You can track shipments through courier websites or contact us for status updates.
Q: What if my shipment is damaged during transit?
A: We take shipping damage seriously:
Our Protection:
• Professional packaging to minimize damage risk
• Insurance available for high-value shipments
• Photos of packaging before shipping
If Damage Occurs:
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Document damage immediately (photos/video)
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Note damage on delivery receipt
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Contact us within 48 hours
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File claim with shipping company
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We assist with claim process
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Resolution options: Refund, replacement, or repair
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Important: Inspect packages upon receipt. Damage claims must be reported within 48 hours of delivery.
Q: Can you ship to my country?
A: Yes! We ship worldwide to 100+ countries including:
• North America (USA, Canada, Mexico)
• Europe (UK, Germany, France, Italy, Spain, etc.)
• Asia (Japan, Korea, Singapore, Malaysia, India, etc.)
• Australia and New Zealand • Middle East (UAE, Saudi Arabia, etc.)
• South America (Brazil, Argentina, Chile, etc.)
• Africa (South Africa, Nigeria, Kenya, etc.)
Some remote areas may have limited shipping options. Contact us to confirm shipping availability to your specific location.
Q: Who pays for import duties and taxes?
A: Responsibility depends on shipping terms:
EXW, FOB:
• Customer responsible for import duties and taxes
• Varies by country (typically 5-30% of shipment value)
• Customer handles customs clearance
Important: Import regulations and duties vary by country. We can provide estimated duty rates, but final amounts depend on your country's customs regulations.
Q: Do you provide drop-shipping services?
A: Yes! Drop-shipping available for qualified customers:
Requirements:
• Established business relationship
• Minimum order volume
• Clear shipping instructions
• Neutral packaging (no Maso branding)
What We Provide:
• Ship directly to your customers
• Custom packaging available
• Your branding on packages
• Individual shipping to multiple addresses
• Tracking information for each shipment
Contact us to discuss drop-shipping arrangements.
Quality & Warranty
Q: How do you ensure product quality?
A: We have established a comprehensive quality control system:
Design Phase:
• Prototype testing for functionality and safety
• Design review for manufacturability
• Material selection and testing
Production Phase:
• Incoming material inspection
• In-process quality checks at key stages
• Regular production line audits
• Electrical safety testing
• Functionality testing
Pre-Shipment:
• Final inspection of 100% of products
• Random sampling for detailed testing
• Packaging quality verification
Quality Metrics:
• Target defect rate: <0.2%
• All products tested before shipping
• Complete quality traceability records
• Continuous improvement processes
Q: What certifications do your products have?
A: Our products meet international quality and safety standards:
• CE certification (European safety standards)
• RoHS compliance (Restriction of Hazardous Substances)
• Electrical parts under UL/ETL standards (primarily for US market)
We can provide certification documentation and test reports upon request.
Q: What is your warranty policy?
A: Yes! We provide a 2-year quality warranty for all products:
Warranty Coverage:
• Manufacturing defects
• Material defects
• Workmanship issues
• Electrical component failures
• Structural integrity problems
Warranty Exclusions:
• Improper installation
• Physical damage from misuse
• Normal wear and tear
• Unauthorized modifications
• Damage from natural disasters
Warranty Process:
1. Contact us with issue description and photos
2. Our technical team evaluates the problem
3. We provide solution: repair, replacement parts, or replacement unit
4. For warranty claims, we cover replacement cost
5. Shipping costs negotiable based on situation
Q: What if I receive defective products?
A: We take defects very seriously:
Immediate Action:
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Contact us within 7 days of receipt
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Provide photos/videos of defect
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Describe the issue in detail
Our Response:
• Quick assessment (within 24 hours)
• Replacement parts shipped immediately
• Full product replacement if needed
• Shipping cost covered for defective items
Defect Rate Guarantee:
• If defect rate exceeds 2%, we'll replace entire batch
• Compensation for any inconvenience caused
• Investigation to prevent future issues
Q: Do you offer after-sales support?
A: Yes! Comprehensive after-sales support:
Technical Support:
• Installation guidance
• Troubleshooting assistance
• Electrical specification clarification
• Replacement parts availability
Customer Service:
• Dedicated account manager
• Email support: info@masolighting.com
• WhatsApp: +86 13702469807
• Response time: 12-24 hours
Long-term Support:
• Spare parts available for years
• Replacement parts at cost price
• Technical documentation available
• Installation videos and guides
Q: Can I return products if I'm not satisfied?
A: Yes, with conditions:
Return Policy:
• Sample orders: Return within 30 days if unused
• Bulk orders: Return within 7 days if major quality issues
• Custom orders: Non-returnable unless defective
Return Process:
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Contact us with return reason
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Obtain return authorization (RA) number
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Ship products back (customer pays shipping)
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We inspect returned items
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Refund processed (minus 15% restocking fee for non-defective returns)
Full Refund (No restocking fee):
• Manufacturing defects
• Wrong items shipped
• Significant quality issues
Installation & Technical
Q: Are installation instructions included?
A: Yes! Each fixture includes:
• Detailed installation manual (English)
• Safety warnings and precautions
Q: Do I need an electrician to install your fixtures?
A: We strongly recommend professional installation:
Recommended for:
• Hardwired fixtures
• Heavy chandeliers
• Commercial installations
• Any situation where you're unsure
DIY Possible for:
• Plug-in fixtures
• Simple pendant lights (if experienced)
• Portable lamps
Safety First:
• Always turn off power at breaker
• Follow local electrical codes
• Use appropriate wire gauges
• Ground fixtures properly
• Respect weight limits
We cannot be held liable for damages due to improper installation.
Q: What electrical specifications do you support?
A: We accommodate different electrical standards:
Voltage Options:
• 110-120V (North America, Japan)
• 220-240V (Europe, Asia, Australia)
• Dual voltage available (110-240V)
Socket Types:
• E12 (Candelabra)
• E14 (Small Edison Screw)
• E26/E27 (Standard Edison Screw)
• GU10 (Twist and lock)
• G9 (Pin base)
Certifications:
• UL/cUL (North America)
• CE (Europe)
• SAA (Australia)
Always specify your voltage and plug type when ordering.
Q: Are your fixtures suitable for outdoor use?
A: Most of our fixtures are designed only for indoor use. However:
Covered Outdoor Areas (Protected from direct weather):
• Covered patios
• Enclosed porches
• Gazebos
Not Suitable:
• Fully exposed outdoor locations
• Areas with direct rain/snow
• High humidity environments (unless rated IP65+)
Always verify IP rating before outdoor installation.
Q: How do I clean and maintain the fixtures?
A: Proper maintenance extends fixture life:
Regular Cleaning:
• Dust weekly with soft, dry cloth
• Wipe monthly with slightly damp cloth
• Dry immediately after wiping
• Never use abrasive cleaners
For Specific Materials:
• Metal: Use mild soap solution, dry thoroughly
• Glass: Glass cleaner, avoid drips on electrical parts
• Wood: Dry dust only, no water
• Leather: Leather conditioner every 6 months
• Fabric shades: Vacuum with brush attachment
Maintenance Tips:
• Turn off power before cleaning
• Check connections annually
• Tighten loose screws/parts
• Replace burnt bulbs promptly
• Inspect cords for wear
Q: What bulbs should I use?
A: Bulb selection affects performance and aesthetics:
Recommended:
• LED bulbs - Energy efficient, long lifespan
• Appropriate wattage (see product specs)
• Correct base type (E26, E12, etc.) • Desired color temperature:
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2700K (Warm white) - Cozy, residential
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3000K (Soft white) - General purpose
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4000K (Cool white) - Modern, task lighting
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5000K+ (Daylight) - Workspaces
Avoid:
• Bulbs exceeding maximum wattage
• Non-dimmable bulbs with dimmer switches
• Incompatible base types
• CFL bulbs in enclosed fixtures (heat issues)
LED recommendation: Saves energy, lasts 25,000+ hours, produces less heat.
Customization & OEM/ODM
Q: What customization options are available?
A: We offer extensive customization:
Design Modifications:
• Size adjustments (length, width, height)
• Shape modifications
• Configuration changes
Material Options:
• Metal types (iron, brass, copper, aluminum)
• Metal finishes (brushed, polished, matte, etc.)
• Wood species and finishes
• Glass types (clear, frosted, colored)
• Fabric options for shades
Color Customization:
• RAL/Pantone color matching
• Custom finish combinations
• Patina and aging effects
Electrical Specifications:
• Voltage requirements
• Socket types
• Cable length
• Switch types
Branding:
• Logo application
• Custom packaging
• Private labeling
• Brand tag/plate inclusion
Q: Is there a minimum order quantity for customization?
A: MOQ for customization varies by type:
• Minor modifications (color, size adjustments): 10-20 pieces
• Logo/branding: 50-100 pieces
• Custom packaging: 100-200 pieces
• Completely new design: 500-1000 pieces
Contact us with your specific customization needs for accurate MOQ requirements.
Q: Can you copy a design I found elsewhere?
A: We respect intellectual property rights:
We Can:
• Create similar styles or concepts
• Design inspired by reference images
• Develop unique interpretations
• Match general aesthetic
We Cannot:
• Exactly copy patented designs
• Replicate trademarked products
• Infringe on copyrights
• Violate IP rights
Recommended Approach:
• Share reference images for inspiration
• We create original design with similar feel
• Legal and ethical design process
• Protect both you and us from liability
For Specific Customer Types
Q: I'm an interior designer. How can Maso Lighting support my projects?
A: We offer specialized designer support:
Designer Benefits:
• Trade pricing (15-25% off retail)
• Fast sample program for client presentations
• Custom finishes and sizes
• Technical drawings for installation plans
• Project coordination assistance
• Dedicated designer account manager
Designer Services:
• Concept development support
• Material and finish consultation
• Lighting layout recommendations
• Custom modifications for unique spaces
• Specification sheets for documentation
• Installation coordination
Project Support:
• Sample program for design presentations
• Project-specific customization
• Technical drawings and specifications
• Installation coordination
• Quick turnaround for samples
• Dedicated designer support contact
How to Get Started:
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Register as a design professional
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Submit your project details
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Receive personalized recommendations and pricing
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Order samples for client presentation
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Place bulk order with trade discount
Q: I'm a retailer/distributor. Do you offer wholesale programs?
A: Yes! We have comprehensive wholesale programs:
Wholesale Benefits:
• Volume pricing discounts
• Exclusive designs (for large distributors)
• Flexible MOQ after initial order
• Marketing material support (photos, descriptions, specs)
• Drop-shipping options
• Priority production scheduling
• Dedicated account manager
Partnership Requirements:
• Business license verification
• Minimum order commitment
• Payment terms agreement
Contact us to discuss wholesale partnership opportunities.
Q: I'm an individual customer. Can I purchase single items?
A: Yes! While we're a manufacturer focused on wholesale, we welcome individual customers:
Individual Purchase:
• MOQ: 1 piece for limited products
• Pricing: RETAIL pricing for single items
• Shipping: Available worldwide
• Quality: Same high standards as wholesale orders
Browse our website or contact us for product availability and pricing.
Business & Logistics
Q: What are your business hours?
A:
Office Hours (China Time - GMT+8):
• Monday - Friday: 9:00 AM - 6:00 PM
• Saturday: 9:00 AM - 12:00 PM (limited staff)
• Sunday: Closed
Response Times:
• Email: Within 12-24 hours
• WhatsApp/Phone: Immediate during business hours
• After hours: Next business day
Time Zone Note: We're in China (GMT+8). When contacting from other time zones, please allow for time difference in response timing.
Q: Do you attend trade shows?
A: Yes! We regularly participate in major lighting exhibitions:
Major Shows:
• CIFF (Guangzhou, China) - March
• Hong Kong International Lighting Fair - April & October
Visit our booth to see new products, meet our team, and discuss business opportunities. Contact us for booth information before shows.
Q: Do you have a showroom I can visit?
A: Yes! Our showroom is located at:
Address:
Store 2-3, No. 5, Fengerwei South Road Guyi Village, Guzhen Town Zhongshan City, Guangdong Province, China
Showroom Features:
• Popular products display
• Live product demonstrations
• Sample selection area
• Meeting rooms for business discussions
• Design consultation area
Visit Information:
• Appointment required (2-3 days advance notice)
• Business hours: Monday-Friday 9:00 AM - 6:00 PM
• We can arrange a pickup for serious buyers
Additional Information
Q: Are your products environmentally friendly?
A: Yes! We're committed to sustainable practices:
Eco-Friendly Features:
• LED-compatible for energy efficiency
• RoHS-compliant materials (no hazardous substances)
• Sustainable wood sources for wooden fixtures
• Recyclable packaging materials
• Energy-efficient manufacturing processes
Certifications:
• RoHS certification
• CE environmental compliance
Q: Do you have a minimum reorder quantity?
A: For reorders of the same product:
• Established customers: Often lower MOQ than initial order
• Same design reorders: Typically 5-20 pieces
• New designs: Standard MOQ applies
We appreciate repeat business and offer flexibility to long-term customers.
Q: How do I stay updated on new products?
A: Stay connected with Maso Lighting:
• Newsletter: Subscribe on our website for monthly updates
• Social Media: Follow us (links on our website)
• Email: Contact your account manager for new product previews
• Trade Shows: Visit our booth at industry exhibitions
Q: Do you offer private labeling?
A: Yes! Private labeling services include:
• Your brand name on products
• Custom logo application
• Branded packaging
• Customized user manuals
• Your company information on labels
Minimum quantities apply based on customization level (typically 100-500 pieces).
Q: What languages do you support?
A: • English - Primary business language, full support
• Chinese (Mandarin) - Native language
• Other languages - Limited support, but we can arrange translation services for large projects
All documentation, quotations, and communication available in English and Chinese.
Q: How do I get the best price?
A: To get the best pricing:
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Order larger quantities - Volume discounts apply
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Fewer customizations - Standard products cost less
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Longer lead time - Rush orders may incur premium
-
Establish relationship - Loyal customers get preferred pricing
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Flexible shipping - Sea freight is more economical than air
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Standard packaging - Custom packaging adds cost
Contact us to discuss how to optimize your order for best value.
Still Have Questions?
Can't find the answer you're looking for?
We're here to help! Contact us:
📧 Email: info@masolighting.com
📱 Phone/WhatsApp: +86 13702469807
🌐 Website: www.masolighting.com
📍 Address: Store 2-3, No. 5, Fengerwei South Road, Guyi Village, Guzhen Town, Zhongshan City, Guangdong, China
Our team typically responds within 12-24 hours to all inquiries.
Last Updated: February 2026
Maso Lighting reserves the right to modify these policies and information as needed. Please contact us for the most current information.



